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Phong "Gus" Luong


"We couldn't be happier with our new web site! [He] created a completely new, innovative, and user-friendly web site for our business. Compared to our old one, it's been like going from a skateboard to a Mercedes! We now have the sophistication and flexibility to both meet our existing clients' needs and attract new business. [He] has been incredibly accommodating, helping us each step of the way, and responding immediately to all of our questions and requests."
— Bob Lawrence, VP of Operations,

"Excellent work represented on [his] sites! No question that [he's] got major-league Flash and design chops."
— Jim Hatlo, Web Program/Project Manager, Cisco Systems Inc.

"Compelling interfaces that make you want to explore his entire web site."
— Andrew Beals, Principal, Cinnamon Solutions Inc.

"It is my belief he will be successful at any Web development endeavor he is given."
— Walter Griffeth, Director of Software Development, Cisco Systems Inc.

Professional Profile


Williams-Sonoma, inc.
Senior Front End Developer III (March 2005 – Present)

  • Provided production support for the listed brands that fall under Williams-Sonoma, inc.:
  • Managed multiple projects with inter-dependencies.
  • Provided technical social networking recommendations for contest integration with the websites.
  • Integrated metrics reporting tools (Coremetrics) to the websites.
  • Integrated third-party tools to enhance site functionality.
  • Managed contractors with projects and deliverables.
  • Provided technical set-up of site conversion tools (Adobe Test & Target).
  • Resolved bugs submitted into the bug tracking tool.
  • Worked with the Site Manager to assess project requirements, expectations, and deadlines.
  • Was Acting Site Manager for 6 months while management was searching to fill the role.
  • Produced internal documentation for coding standards and tools training.
  • Created and integrated web pages based on approved wireframes and Photoshop page designs.
  • Involved in several website re-designs within each brand.

eBay, inc.
Project Manager II (April 2006 – July 2006)

  • Managed 6+ concurrent projects while recognizing their inter-dependencies.
  • Tracked and managed the successful launch of (Singapore eBay).
  • Produced an internal playbook of the Web Development team's processes and responsibilities.
  • Communicated project status reports, issues, and risks to project stakeholders.

iKorb Systems, inc.
Web Architect (2003 – 2005)

  • UI Logic Strategies
  • Functional Specifications Documentation
  • Graphic Design
  • PHP template design
  • Search Engine Positioning Strategies
  • XHTML Development
  • CSS Development

Independent Contractor (2002 – 2003)

    Site architecture design
    Graphic design / Flash ActionScript development
    PHP / MySQL database programming
    Developed HTML code based on design compositions
    Designed user interface and navigation scheme
    Implemented a secure client log-in extranet
    Maintained and supported web site issues
    Produced UI graphics for software application
    Site architecture design
    Graphic design / layout design

Cisco Systems, inc.
Department Webmaster (2000 – 2002)

  • Responsible for designing and implementing department intranet and database applications
  • Integrated dynamic graphing of data using Perl into intranet site
  • Organized the print and online versions of the department "Boot Camp" manual
  • Maintained and supported web site issues


University of Phoenix – Phoenix, AZ
Bachelors of Science in Information Technology (July 2000 – November 2002)

    Related Coursework:
  • Project Planning and Implementation
  • Object-Oriented Programming
  • C++ Programming
  • Advanced Visual Basic
  • Database Concepts
  • Decision Support Systems

Computer Certifications
(December 1999 – August 2000)

  • Cisco Certified Network Associate (CCNA) (Cisco ID#CSCO10079661)
  • Microsoft Certified Systems Engineer (MCSE) (MCSE ID# 1778153)
  • Microsoft Certified Professional (MCP) (MCP ID# 1778153)

Letters of Recommendation

Want to contact me?


Cell: 408-646-1218

View Phong "Gus" Luong's profile on LinkedIn



Software Knowledge


Operating Systems